Privacy Policy

1. Introduction

Welcome to SKAPPR ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you. The following categories align with Apple's App Privacy Labels:

Contact Information

• Name: First and last name for account creation
• Email Address: For account authentication and communication
• Phone Number: Optional, for account security

Identifiers

• User ID: Unique account identifier
• Device ID: Device advertising identifier (IDFA) when permitted
• Vendor ID: App-specific device identifier

Usage Data

• Product Interaction: App launches, taps, feature usage
• Performance Data: Crash logs, app performance metrics
• Search History: In-app searches for app generation

User Content

• App Prompts: Text prompts you submit for app generation
• Generated Apps: Apps created through our service
• Customer Support: Messages and data from support interactions

Diagnostics

• Crash Data: App crash reports and error logs
• Performance Data: App launch times, response times, memory usage

3. How We Use Your Data

We will only use your personal data when the law allows us to. The purposes are categorized according to Apple's App Privacy Labels:

App Functionality

• User authentication and account management
• Processing app generation requests
• Providing core app features and services
• Storing and retrieving your created apps

Analytics

• Understanding app usage patterns and feature effectiveness
• Measuring app performance and identifying issues
• Improving user experience and app functionality

Product Personalization

• Customizing app recommendations based on your usage
• Personalizing user interface and experience
• Providing relevant suggestions for app creation

Developer's Advertising or Marketing

• Communicating about product updates and new features
• Sending promotional content about our services (with consent)
• Marketing our products through first-party channels

4. App Tracking Transparency (iOS)

In compliance with Apple's App Tracking Transparency framework (iOS 14.5+), we will request your permission before tracking your data across other companies' apps and websites for advertising purposes.

What is Tracking?

Tracking refers to linking user or device data collected from our app with user or device data collected from other companies' apps, websites, or offline properties for targeted advertising or advertising measurement purposes.

Your Choice

• You can choose to allow or deny tracking when prompted
• You can change your tracking preferences anytime in iOS Settings > Privacy & Security > Tracking
• Denying tracking will not affect core app functionality
• We respect your choice and will not attempt to circumvent your tracking preferences

Data Linked to You vs. Not Linked to You

Data "linked to you" means it can be connected to your identity, account, or device. Data "not linked to you" is collected in a way that cannot be connected back to your identity through technical safeguards.

5. Third-Party Services and SDKs

Our app may integrate third-party services and SDKs. We are responsible for the data practices of all code in our app, including third-party components:

• Analytics Services: For app performance and usage analytics
• Cloud Services: For data storage and processing
• Authentication Services: For secure user login
• Push Notification Services: For app notifications

Each third-party service's data collection and usage practices are included in our privacy disclosures. We ensure all third-party partners maintain appropriate privacy standards.

6. Data Storage and Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted in transit.

7. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our service
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

8. Your Rights

Under data protection laws, you have rights including:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience and analyze usage patterns.

10. iOS-Specific Permissions and Features

Our iOS app may request access to certain device features and data. We will always ask for your permission before accessing:

• Push Notifications: To send you updates about your app generation status
• Camera Access: If you choose to add images to your app prompts
• Photo Library: To select images for your app projects
• Network Access: To communicate with our servers for app generation

You can manage these permissions at any time through iOS Settings > SKAPPR.

11. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:

• Account Data: Until you delete your account or request deletion
• App Projects: Until you delete them or delete your account
• Usage Data: Typically retained for 24 months for analytics purposes
• Support Data: Retained for 3 years to improve customer service

When we no longer need your personal data, we will securely delete or anonymize it.

12. Children's Privacy

Our service is not intended for children under 13 years of age (or under 16 in the European Economic Area). We do not knowingly collect personal data from children under these age limits.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

For users in the United States, we comply with the Children's Online Privacy Protection Act (COPPA). For users in the EU, we comply with the General Data Protection Regulation (GDPR) requirements for children's data.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.